Businesses breached in six months.
Most had an IT provider.
OAIC · H2 2024
Median AU ransom paid in 2025.
Recovery cost another $97,000.
ACSC · 2025
Of attacks hit businesses under 50 staff.
Your insurer won't cover the gaps.
ACSC · 2024–25
Surge in AU ransomware attacks in 2025.
Most start with one email.
ACSC · 2024–25
Your IT provider has never reviewed whether your business meets the standard cyber insurers now require
Cyber insurance was signed at renewal and hasn't been looked at since
Backups exist — but no one has tested them in the last 90 days
If an insurer or client asked about your cyber protection tomorrow, you'd be guessing
Who can access your systems
Do staff prove who they are before logging in? Are old accounts switched off when someone leaves?
Your email security
Are you running more than the basic protection that comes with Microsoft 365 or Google Workspace? Have staff been trained to spot scams?
Your backups
Are they stored away from your live systems? Has anyone tested restoring from them recently?
Your devices
Are all staff laptops, phones, and tablets managed centrally? Is there proper security software on every device?
Your plan
Has your cyber insurance been reviewed against how your business actually operates? Does a written plan exist for if something goes wrong?
Your score - Clear, honest, specific to your answers.
Your biggest gaps - With the exact fix.
A category breakdown - Five scores. Plain-English diagnosis per area.

Hemingway’s switched providers about 18 months ago from ISW to Computerman. This has realised significant cost savings and much better customer service. Our commercial contract with Computerman is a fixed price arrangement where all service costs are included in the base price – this avoid hidden costs and has seen our IT costs reduce by 40%. The other big improvement is the timeliness of technical support – Will or his team members turn arrange tickets raised in much less than the agreed SLA. Overall, I could not recommend Computerman any higher.

Computerman IT has been one of the best investment’s PhyxMe Physiotherapy & Rehabilitation has made in our business. Computerman IT’s knowledge, responsiveness and calm attitude when it comes IT issues are of the highest standards. PhyxMe’s internet, email system and Wi Fi network has been, dare I say it, flawlessly upgraded and 100% “phyx’d”. They work around the clock and no issue is too big or small. PhyxMe would recommend Computerman IT Services without any hesitations.
Computerman has been part of Queensland’s business fabric since 1999 — founded by Will’s father, who started the business making house calls with a pencil pad and carbon copy invoices. Will joined in 2010 and has grown it into a trusted provider of managed IT services for businesses across Queensland and Australia.
What hasn’t changed is the model: no call centres, no ticket queues, no account managers who don’t know your setup. When you call Computerman, you get through to the people who actually manage your systems. Some of their original clients from over 20 years ago are still with them today.
Will works with a selective range of businesses — from growing SMBs to larger enterprises — across Queensland. Every engagement is built around where your business is going, not just keeping the lights on today.
Microsoft 365 Specialist
Managed IT — Trinity Package
Business Network & Phone (3CX)
Queensland-based since 1999
No call centres — direct access to the team

Computerman has been part of Queensland’s business fabric since 1999 — founded by Will’s father, who started the business making house calls with a pencil pad and carbon copy invoices. Will joined in 2010 and has grown it into a trusted provider of managed IT services for businesses across Queensland and Australia.
What hasn’t changed is the model: no call centres, no ticket queues, no account managers who don’t know your setup. When you call Computerman, you get through to the people who actually manage your systems. Some of their original clients from over 20 years ago are still with them today.
Will works with a selective range of businesses — from growing SMBs to larger enterprises — across Queensland. Every engagement is built around where your business is going, not just keeping the lights on today.
Microsoft 365 Specialist
Managed IT — Trinity Package
Business Network & Phone (3CX)
Queensland-based since 1999
No call centres — direct access to the team
Free. Under 2 minutes. Instant result.
P.S. The most common thing Will hears on the audit: "I had no idea that was a gap." Two minutes to find out if the same is true for you.
Absolutely not. No aggressive sales tactics. You'll receive your results immediately. Any conversation about services only happens if YOU request it.
Less than 2 minutes. All questions are straightforward Yes/No format for quick completion. You'll get instant results.
Especially if you do. These are the same questions a cyber insurer or procurement team will ask. Find out if your provider has the answers.
If your score is good, we'll tell you. If it isn't, you'll know exactly what's missing. Whether you move forward with Computerman after that is your call.
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